Guidelines & Policies

2025 Visitor Guidelines and Policies

Code of Conduct Cannonball Arts is a community space rooted in mutual respect, artistic freedom, and collective care. We ask all visitors to join us in honoring the shared experience of art and expression by committing to the following:

• Treat everyone with dignity. We welcome people of all identities, backgrounds, and abilities. Harassment, discrimination, or threatening behavior of any kind has no place here.
• Respect the space and those around you. Speak with care, move mindfully, and be conscious of the energy you bring into communal areas.
• Care for the art as a shared resource. Many works on view are vulnerable and irreplaceable. Please do not touch artworks unless signage indicates otherwise.
• Honor different modes of engagement. Some visitors come to reflect in silence, others to discuss or create. All are valid.
• Be accountable to the community. If you witness or experience behavior that goes against these values, speak with a staff member so we can address it together.
• Cannonball Arts staff reserves the right to address behavior that undermines this community-focused environment. Together, we protect this space for creativity, dialogue, and radical imagination.

Cannonball Prohibits The Following:

• Harassment, discrimination, or threatening behavior toward visitors, staff, artists, neighbors and surrounding community
• Disruptive, aggressive, or intentionally loud behavior that interferes with others’ experience
• Unauthorized performances, protests, or public speaking without prior approval
• Use of amplified sound, projectors, or other media without permission
• Loud conversations on cell phones are not allowed in gallery spaces.
• Speakerphone use is strictly prohibited.
• All mobile devices must be silenced or set to vibrate.
• Audio playback is only allowed through headphones at a low volume.
• Solicitation, leafleting, or distribution of materials without venue consent
• Climbing on structures, sitting on or touching artwork (unless clearly marked as interactive)
• Blocking walkways, doorways, or emergency exits
• Entering restricted areas or ignoring posted signage and staff instructions
• Intoxication or behavior that presents a danger to self, others, or the art
• Defacing, damaging, or interfering with artwork, displays, or gallery furniture
• Refusal to comply with safety protocols, including those related to capacity, mobility access, or emergency procedures

Performance and Creative Expression Cannonball Arts is a living space for artistic experimentation—and we welcome performance as part of that expression. If you’re interested in performing or activating space in a way that invites public engagement, please reach out to our programming team via the Open Calls—we want to work with you! To support the integrity of the work, the safety of all visitors, and the accessibility of the space, we ask that:

• All performances or activations are coordinated in advance through our Open Call process or directly with staff.
• Unscheduled performances or impromptu activations without prior approval are not permitted.Sound, movement, or installation-based work must not block pathways, damage the space, or disrupt other artists’ work.
• All participating artists respect the shared nature of the venue and collaborate in a way that uplifts the community experience.

Children and Families Cannonball Arts welcomes children and families as an essential part of our creative community. We believe young people should have opportunities to experience, question, and be inspired by art.

• Children are encouraged to engage with the work in ways that are respectful and appropriate—curiosity is always welcome. Please note any content warnings or age restrictions posted in various spaces and art experiences.
• Visitors aged 12 and under must be accompanied by an adult at all times.
• Strollers are permitted but must be handled with care. Please avoid bringing them on escalators and keep walkways clear.
• Family restrooms with changing tables are located on Level 1.
• Nursing mothers are welcome to feed their children wherever they feel most comfortable. A private area can also be made available upon request—just ask any staff member for assistance.

Photography and Recording Personal photography and video are welcome unless otherwise indicated—but we ask that you document your experience respectfully and without disrupting others.

• Please be mindful of those around you—don’t block walkways, obstruct artwork, or interfere with the experience of fellow visitors.
• Flash photography, tripods, selfie sticks, lighting rigs, audio recording gear, or other professional equipment are not permitted unless they are part of a specific exhibition or engagement and have been approved in advance by venue staff.
• Photography or video shoots involving expanded crews or intended for commercial, promotional, or editorial use must receive written permission prior to your visit.
• Some exhibitions or artworks may be designated as no-photo zones. Please respect posted signage and staff instructions.

Bags + Security

• All bags are subject to inspection upon entry.
• Oversized bags, including luggage may not be permitted in the galleries and must be placed in coat check.
• Umbrellas must be placed in the designated umbrella rack or checked at coat check. Please use the umbrella bags for wet umbrellas.
• Trained service animals are always welcome. For everyone’s safety and comfort, service animals must remain leashed and under supervision at all times.

Surveillance and Recording

• Security cameras are in use throughout the building. By entering, visitors consent to being filmed or photographed for safety and promotional purposes.

Coat Check and Personal Items For your convenience, a complimentary coat check is available during public hours. We encourage visitors to check bulky items to ensure a comfortable experience for everyone in the galleries.

• All checked items must be retrieved before leaving the venue.
• Cannonball Arts does not store luggage, oversized bags, or recreational equipment (such as skateboards or scooters).
• We are not responsible for lost, stolen, or unclaimed items, and valuables should not be left in coat check.
• If you need help storing a necessary item or have questions about what can be checked, our staff will be happy to assist you.

Prohibited Items List

• Weapons, illegal substances, or hazardous materials
• Masks that fully cover the face (except for approved health and safety purposes)
• Outside food or beverages, unless required for medical or family needs
• Smoking or vaping anywhere inside the venue or near entrances
• Marking or art materials such as paint, ink pens, markers, crayons, adhesives, epoxies, or glue—only pencils are permitted for drawing or sketching in the galleries
• Confetti, glitter, balloons, bubbles, or any item intended to be thrown or projected
• Portable speakers or any device used to amplify sound

Cannonball Arts is a shared space—thank you for helping us keep it welcoming, safe, and centered on the art and community experience. Accessibility and Support

• Cannonball Arts is committed to accessibility. Please ask a staff member for support if you require accommodations.
• Personal mobility devices are welcome and must be used responsibly.

Visitor Dismissal Cannonball Arts reserves the right to remove any visitor who:

• Engages in harassing or unsafe behavior
• Violates these policies
• Refuses to comply with staff instructions
• Participates in unauthorized solicitation or distribution of materials